Company Profile
(updated 10/10/2011)
CODE OF PRACTICE
At Michael Phillips Care Agency Ltd, our aims and objectives are
to promote independent living.
We aim to respect the wishes and expectations of every service
user. Service users should:
- Be treated with respect and dignity as a valued individual
- Be able to enjoy social interaction, physical security, privacy
and dignity.
- Be encouraged to live and act as independently as
possible.
- Have equal opportunities to participate in day to day
activities.
- To be able to interact with other individuals within the
community, forming relationships with people who are not providing
services to them.
STATEMENT OF PURPOSE
At Michael Phillips Care Agency Ltd, we pride ourselves on being
able to assist individuals to remain living independently in their
own homes. Service users are encouraged to make their own
decisions and choices with regards to how they wish to live in
their own homes.
We recognise our service users individuality, and respect their
independence and will treat them with respect and due consideration
at all times. We will listen to their views, choices and
assist them to make informed decisions about their daily
activities. The needs of the service user are assessed and
met wherever possible within the resources available to either the
local authority or the service user themselves.
We will communicate openly with every individual service user to
ascertain their level of need and will ensure that our provision of
care / support is of a high quality and offers value for
money. We constantly monitor our care / support provision to
ensure we are meeting the highest standards.
SERVICES USERS WE PROVIDE FOR INCLUDE:
Care to the elderly mentally ill
Elderly vulnerable or chronically ill adults
Support calls for the elderly or physically disabled
Adults with sensory loss/ impairment
Terminally ill
Learning difficulties
Drug and Alcohol
Care provisions for 18yrs and over
Physical disabilities
EMI and MI
REGISTERED BODY DETAILS
We are registered with the Care and Social Standards
Inspectorate Wales.
CSSIW North Wales Region
Government Offices
Sarn Mynach
Llandudno Junction
LL31 9RZ
www.cssiw.org.uk
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